1. About This Privacy Policy

This Privacy Policy explains how ETOILE BEANS LLC (“Etoile Beans,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or purchase our coffee products.

Our website is currently intended to serve customers in the United States.

2. Information We Collect

When you visit our website, contact us, or place an order, we may collect information necessary to provide our products and services.

This may include:

• Name and contact information
• Billing and shipping information
• Email address and phone number
• Order and purchase information
• Information you provide when contacting customer support
• Website usage and technical information

3. How We Use Your Information

We may use information we collect to:

• Process and fulfill orders
• Arrange delivery of purchased products
• Communicate with customers about orders
• Respond to customer questions and support requests
• Maintain and improve our website
• Help protect our website and customers against fraud or misuse
• Comply with applicable legal and business requirements

4. Order and Shipping Information

When you place an order, we use the information necessary to process the transaction and deliver your coffee products to the shipping address provided during checkout.

Information may be shared with payment processors, shipping providers, and other service providers when reasonably necessary to complete and support your order.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website usage, and improve the customer experience.

Your browser may allow you to control or disable certain cookies through its settings. Some website functions may not work properly if certain cookies are disabled.

6. Third-Party Services

We may use third-party service providers to support our business, including services related to payments, website functionality, analytics, communications, security, and shipping.

These providers may process information according to their own privacy policies and applicable requirements.

7. How We Protect Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Information Retention

We retain personal information only for as long as reasonably necessary for business, customer service, transaction, legal, accounting, security, and other legitimate purposes.

9. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may contact us using the information below if you would like to make a privacy-related request.

10. Children’s Privacy

Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

When changes are made, the updated version will be published on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Etoile Beans.