1. Shipping Availability

Etoile Beans currently ships orders to customers located within the United States.

At this time, we do not offer international shipping. We may expand our shipping destinations in the future.

2. Shipping Costs

Shipping costs are paid by the customer and are not included in the listed product price unless otherwise stated during checkout.

3. Order Processing

Orders are processed after the order has been successfully placed and payment has been confirmed.

Processing time may vary depending on order volume, product availability, and other operational circumstances.

4. Delivery Time

Delivery times may vary depending on the destination, shipping carrier, service selected, and other factors affecting transportation.

Any estimated delivery timeframe provided during checkout or through the shipping carrier is an estimate and is not a guaranteed delivery date.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Etoile Beans is not responsible for delays or additional shipping costs caused by an incorrect or incomplete shipping address provided by the customer.

6. Tracking Information

When tracking information is available, it may be provided to the customer after the order has been shipped.

Customers may use the tracking information provided by the shipping carrier to follow the progress of their shipment.

7. Delayed or Lost Shipments

Shipping delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, or other circumstances outside of our control.

If your order appears to be significantly delayed or cannot be located, please contact us so we can review the shipment and assist you.

8. Damaged Orders

If your coffee order arrives damaged, please contact us as soon as possible after delivery.

Please provide your order information and, when appropriate, photographs of the damaged package or product so that we can review the issue and determine the appropriate resolution.

9. Changes to This Shipping Policy

Etoile Beans may update this Shipping Policy from time to time to reflect changes in our products, shipping services, delivery areas, or business operations.

Any updated version will be published on this page.

10. Contact Us

If you have questions about shipping or your order, please contact us.